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Redwood Wellness

Verified Treatment Center

Positive Steps

Downey, CA · 90241

SAMHSA Verified Joint Commission Inpatient MAT

Key Takeaways for Positive Steps

  • Inpatient · MAT offered
  • Accepts Medicaid
  • Joint Commission accredited · SAMHSA-listed facility
  • Direct line available · Helpline free & confidential 24/7

About Positive Steps

Positive Steps, based in Downey, CA, is one of the SAMHSA-registered treatment programs operating in CA. The facility offers specific levels of care: Inpatient, MAT. What this page can help with is the frame — what to ask, what to verify, what to compare against.

Care levels at Positive Steps

On care levels specifically: The facility's documented care levels are The facility offers specific levels of care: Inpatient, MAT. — each of which is appropriate for specific clinical presentations. Matching the level to the specific clinical need is the pre-admission work. What that means in practice is that matching Positive Steps to the right clinical situation depends on whether you or a loved one needs the level of care this facility actually offers — which is a clinician's judgment, not a facility's sales pitch.

Insurance and payment

Positive Steps accepts Medicaid — which is consequential because facilities that accept Medicaid tend to have the broadest patient populations and the most developed public-sector relationships, though reimbursement structures mean program intensity sometimes differs from commercial-focused centers. What tends to produce post-admission financial surprise is not the facility being out of network — it is the verbal assurance that did not make it into writing. Ask for the written VOB before admission, save the email, and the rest of the financial conversation becomes a lot simpler.

Before you call

Three questions to put to Positive Steps before admission: the specific ASAM level the facility is billing; the written Verification of Benefits for your specific plan product; the MAT policy (continuation of buprenorphine or methadone during residential, specifically). The facility's documented pharmacotherapy offerings suggest MAT is available — confirm the specific medications and prescriber access during the admissions conversation. Getting answers in writing protects against the downstream surprises.

Listing sourced from the SAMHSA Behavioral Health Treatment Services Locator. Data last synced April 2026. Verify current programs directly with the facility.

Positive Steps at a Glance

Levels of care

Inpatient · MAT

Service settings

Residential/24-hour residential

Therapy approaches

Activity therapy, Cognitive behavioral therapy, Couples/family therapy, Group therapy, Integrated Mental and Substance Use Disorder treatment, Individual psychotherapy

Age groups

Young Adults, Seniors

Medications

Nicotine replacement, Non-nicotine smoking/tobacco cessation

Insurance & Payment Accepted

Confirm in-network status before admission — verification is free.

Medicare

Private insurance

TRICARE / VA

Contact & Location

Address

11500 Paramount Boulevard, Downey, CA 90241

Facility direct line

410-878-6404

Questions about this facility

Common questions about Positive Steps

Answered from public sources: SAMHSA listings, federal parity regulations, and our own admissions helpline intake notes.

Is Positive Steps listed in the SAMHSA Treatment Services Locator?

Positive Steps appears in our directory because it is sourced from the federal SAMHSA Behavioral Health Treatment Services Locator. The SAMHSA listing is the federal reference for licensed substance-use programs in the United States — inclusion requires active state licensure. If you want to verify independently, you can search by name or ZIP at findtreatment.gov.

What insurance does Positive Steps accept?

Insurance network lists change frequently, so the definitive answer is always to call the facility directly or call our helpline — we verify benefits on the line, for free. In general, most SAMHSA-listed programs in CA accept at least one commercial insurer plus Medicaid. Out-of-network coverage depends on your specific plan's behavioral-health benefits.

How do I know if this level of care is right for me?

The clinical answer comes from an ASAM assessment — a six-dimension evaluation of withdrawal risk, medical conditions, mental state, readiness to change, relapse potential, and living environment. A good intake conversation at Positive Steps (or any SAMHSA-listed program) will walk through those dimensions before recommending a level of care. If you would like help thinking through the fit first, take our 2-minute self-assessment.

Is calling confidential? Will my employer find out?

Substance-use treatment records are protected under 42 CFR Part 2 — a federal rule stricter than HIPAA. An employer cannot access your records without a court order or your written consent. Insurance claims will reflect that behavioral-health services were provided, but not the diagnosis or the content. Calls to our helpline and to Positive Steps directly are confidential.

What happens if I call the helpline instead of the facility?

Our helpline ((877) 444-GROW) is answered 24/7 by licensed admissions counselors. They will ask about insurance, location preference, and clinical priorities, then match you against in-network verified programs. You can request Positive Steps specifically. There is no obligation to admit — the call is informational.
Call (877) 444-GROW